Last updated: 13 October 2026.
First payment: 14-day refund
If the subscription is not right for you, you can request a full refund of your first payment within 14 days of purchase, no questions asked.
Renewals
Renewal payments are not refunded, except in case of a billing error or where required by law. You can cancel at any time to stop the next renewal; access continues until the end of the period already paid.
How to request a refund
Payments are processed by Paddle.com, our online reseller and Merchant of Record. To request a refund, reply to your Paddle receipt email or use the order management link at paddle.net, or contact us at the address shown in the legal notice with the email address used for the purchase. Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.
Technical problems
If a fault on our side prevented you from using the service, contact us: we will restore access, extend your period or refund you pro rata.
This policy is in addition to, and does not limit, your statutory rights. See also the terms of sale.